77be Privacy Policy
We take the protection of your personal information seriously. This policy explains how 77be collects, uses, and safeguards your data.
Table of Contents
Introduction and Applicability
77be ("we", "our", or "platform") is an online gaming service built specifically for players in Bangladesh. We are fully committed to your privacy and handle your personal information with appropriate care.
This privacy policy ("policy") describes how personal information of users of the 77be.lat website and related services is collected, used, disclosed, and protected. This policy applies to all users — registered members, guest browsers, and anyone accessing the service from any device.
By accessing or continuing to use the 77be platform, you agree to the terms of this policy. If you disagree with any part of this policy, please stop using the platform and contact us.
What Information We Collect
Identity Information
- Full name (in Bengali or English)
- Date of birth (for age verification)
- National ID / passport number (KYC verification)
- Email address
- Mobile number
- Residential address
Financial Information
- bKash / Nagad / Rocket / Upay account number
- Bank account details (where applicable)
- Deposit and withdrawal transaction history
- Balance and bonus information
- Tax-related required information
Gaming Activity Information
- Game play history and results
- Bet amounts and types
- Login times and session duration
- Preferred game categories
- VIP level and points information
Technical Information
- IP address and device identifiers
- Browser type and version
- Operating system
- Referral URL and navigation path
- Cookies and session data
How We Collect Information
77be collects your information through various methods. Each method is transparent and based on your consent:
- Directly provided: Information you give when filling in registration forms, updating your profile, and going through the KYC verification process.
- Automatic collection: When you browse our platform, technical information is automatically collected through cookies, web beacons, and similar technologies.
- Transaction processing: Financial information required from payment gateways at the time of deposit or withdrawal.
- Support communication: Information or complaints you share through live chat or email.
- Third-party verification: Information received through identity verification service providers (for KYC purposes only).
Purpose of Using Information
We use your information only for specific, lawful, and clearly defined purposes:
Verifying registration, securing login, password recovery, and ensuring account protection.
Completing deposits and withdrawals, verifying transactions, and preventing financial fraud.
Resolving complaints, answering questions, and improving the support experience.
Fraud detection, anti-money laundering (AML) checks, and responsible gaming monitoring.
Analysing user experience, developing new features, and improving platform performance.
Informing you about bonus offers, new games, and special promotions (only with your consent).
Data Storage and Security
Technical Security Measures
77be has adopted industry-standard technical measures to protect your information with the highest level of security:
- SSL Encryption: All data transmitted on the platform is protected by 256-bit SSL/TLS encryption.
- Data Encryption: Sensitive information (passwords, financial data) is stored using strong hashing algorithms.
- Access Control: Only authorised staff have access to necessary information, and all access is logged.
- Security Monitoring: Round-the-clock system monitoring and detection of unusual activity.
- Firewall and DDoS Protection: Advanced network security measures.
Data Retention Period
We store your information only for as long as necessary:
- Active accounts: All information is retained for as long as the account remains active.
- Closed accounts: For a defined period after account closure, in line with legal and regulatory requirements.
- Transaction data: Retained in accordance with financial institution regulations and applicable law.
- KYC documents: For the minimum period required after verification is complete.
Sharing Information with Third Parties
77be does not sell or rent your personal information. However, limited information may be shared with trusted partners in specific circumstances:
Service Provider Partners
- Payment processing: Only the information needed to complete transactions is shared with bKash, Nagad, Rocket, Upay, and bank partners.
- Identity verification: Shared with trusted verification service providers to complete KYC.
- Technology infrastructure: Hosting and cloud service providers who are bound by strict confidentiality agreements.
- Game software providers: Game studios such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, and Spribe receive only the minimum information needed to operate the gaming experience.
Disclosure Required by Law
Information may be disclosed due to legal obligations in the following circumstances:
- By court order or valid legal process.
- To cooperate with investigations by government authorities.
- In investigations of fraud, money laundering, or other illegal activity.
- In urgent situations to protect the rights and safety of 77be or other users.
Cookies and Tracking Technology
The 77be platform uses cookies and similar technologies to improve the user experience. These are small text files stored in your browser.
Types of Cookies
- Essential cookies: Required to maintain login state, security tokens, and core platform functionality. These cannot be disabled.
- Functional cookies: Used to remember your preferences such as language settings and game choices.
- Analytics cookies: Used to analyse platform usage and improve the service (anonymous data).
- Security cookies: Used to prevent fraudulent logins and cyber attacks.
Cookie Controls
You can manage cookies from your browser settings. Please note that disabling essential cookies may cause some features of the platform to not work properly.
Your Rights
As a 77be user, you have the following rights over your own information:
You can request a copy of the information we hold about you.
You can request that incorrect or incomplete information be corrected.
You can request that your information be deleted, provided there are no legal obligations preventing this.
You can object to the use of your information for marketing or specific purposes.
You can request your information in a structured, commonly used format.
You can request that the processing of your information be paused in certain circumstances.
Protection of Minors
77be provides services only to individuals aged 21 or above. We do not knowingly collect any personal information from minors.
Age is verified at registration and identity is confirmed during the KYC process. If we become aware that a user is under 21, their account will be suspended immediately and any collected information will be securely deleted.
If you believe a minor is using this platform, please notify our support team immediately.
Policy Changes
Change Process
77be may update this privacy policy from time to time. This policy may change due to service improvements, new legal requirements, or technical changes.
Before any significant change takes effect, we will:
- Publish a prominent notice on the website.
- Notify registered users by email (if the change is significant).
- Update the "Last Updated" date on the new policy page.
Continued use of the platform after a change will be taken as your agreement to the new policy. If you do not agree, please stop using the platform and request that your account be closed.
Contact Us
Data Protection Contact
For any questions or concerns regarding this privacy policy, or to exercise your data rights, please get in touch with us:
Available 24/7 — instant assistance in Bengali. Use live chat for the fastest response.
[email protected] — email us for detailed privacy-related requests.
Our data protection team aims to respond to user privacy requests within a maximum of 30 business days. For urgent security matters, contact us via live chat for round-the-clock support.